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Document Solution, a document delivery service, provides access to full-text items from virtually any publication within or outside of the ISI® database. This flexible, fast, and convenient service provides wide coverage, reliable customer support, fast and varied delivery options, and efficient management tools.
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Key Advantages & Capabilities
- Offers "one-stop shopping" - with comprehensive coverage that
includes documents from research journals, conference proceedings and papers,
book chapters, technical reports, government reports, annual reports, standards,
and monographs
- Helps researchers get the information they need fast - processing orders
for documents in the ISI collection within 24 hours of receipt, and providing
delivery options that include fax (30-minute delivery upon request), courier,
or traditional mail service
- Provides easy tracking of orders and accounts - via a professional customer
support staff that helps verify order status and confirm order pricing and
payment balance
- Eases record keeping by eliminating hidden costs: all materials have a standard
processing fee, a variable copyright fee, and are copyright cleared
Formats & Delivery Options
- Ordering options: via the Web; direct links to Document Solution for electronic
ordering via select ISI Web-based products; online via DIALOG®, DataStar®
and OCLC® via e-mail; fax; phone; or by mail
- Delivery options: electronic, fax, mail, Federal Express, or other couriers
- NEW- e100 a new delivery method which allows us to send virtually any request
as a pdf
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